Frequently asked questions (FAQ)

General questions about the app

Can I use the App while wearing motorcycle gloves?

A very good question! First of all, it’s necessary to mention that we programmed the app in a way that the user never, or only in rare occasions, has to operate it while driving. You might not even need to use it on the road. If the operation with gloves is possible depends mainly on the smartphone, but on the gloves as well. Basically, you can say the thinner the material, the better it is for using a smartphone. Currently, there are few smartphones (for example some Samsung or Sony devices), which give the option to increase the touch screen sensitivity. You can adapt it usually under settings/display.

In addition to this free-of-cost version, you can buy special gloves from Held or Vanucci, or you can prepare your gloves with conductive fibers. After testing it however, we do not recommend the conductive fibers.

As a result, we recommend that you simply check:

  1. whether you really need to use your smartphone while driving.
  2. If yes, then check if it can be used with gloves on.
  3. If it doesn’t work, try to change the sensitivity in your smartphone menu.

How do I fasten my Smartphone on the handlebar?

There is a wide range of products, which not only help you mount your smartphone safely but also protect it from the rain. We have been using them for several years and haven’t had any problems.

We recommend a classic holder for the handlebar so that the smartphone is in the optimal field of vision. In particular, we like this motorcycle mount. We’ve been using it regularly and it still hasn’t shown any weaknesses.

It’s also possible to put the smartphone into the tank bag, but in our opinion, that’s just a matter of taste.

Is a smartphone mount necessary?

No, you can also use the app without even looking at the smartphone. The tracking and the navigation work even if the phone screen is off and thanks to the voice prompts, you can easily reach your destination without a map. If you have an integrated intercom or earphones in your helmet, you can easily connect to the smartphone without using any cable and you will be navigated to the desired destination through voice instuctions.

What about the battery life? Do I need an external power back up?

With our smartphones we usually reach a full battery runtime of 3.5 hours, and even 6 hours or more with a variety of other devices. If you only drive using voice instructions you should have no problem doing a complete day trip. Obviously, the on-board socket is recommended for longer day trips. Some motorcycle models have this feature built in, but a retrofit kit can also be bought just for a few pennies. We use these kits and so far, we haven’t had anything to complain about.

Map display & tour planning

Why are roads on the map outlined in different red tones?

So that you can immediately recognize the most beautiful and most winding routes at a glance. calimoto analyzes every street and shows you with colors how many winding roads are waiting for you. The darker the red, the higher is the amount of curves.

How can I plan my own tour?

Creating unique trips has never been easier. With calimoto you can plan your tours directly in the map – you choose where you want to go! A long click into the map establishes either a starting point, a destination or a via-point. You can easily edit the set markers by a long click as well, moving or deleting them. If you are searching for a specific address or place, just enter the address in the above search bar, and the corresponding location will be marked on the map. Alternatively, you can select “navigation” in the menu and directly calculate a route on the basis of the exact address you’re looking for. But please note that, until we have solved this issue, an internet connection is still necessary for searching addresses.

How can I generate a roundtrip?

You have two easy possibilities: If you want to drive off from your current location, simply open the menu and select “round trip”. Now you only need to specify the length of your desired route and we will calculate a nice round trip for you, with the help of our special winding roads algorithm. Sounds easy right? It is! However, you can also select a place directly on the map from where you want to start your round trip. Now specify the approximate distance you want to travel and that’s it. Tip: If you want to adjust the calculated route, you can move or delete the individual markers at any time.

How can I activate and plan on more than one country map?

You will find your downloaded maps in your map menu. For activating one map, you simply have to click on it. It will turn blue, this means it’s activated and ready for planning! For the international tour calculation you need a connection to the internet, but don’t worry, the data usage is extremely low. There is just one technical limitation; you cannot combine a country map with a free regional map. Other than that, there are no limits for you and your bike. Have fun!

How can I calculate the fastest way to get to my destination, including freeways as well?

At the moment, every tour you create with calimoto is based on our unique algorithm. This means that the app automatically calculates the best alternative with winding country roads and wonderful views. We’re working on offering you the choice between the fastest way over freeways or taking your time to get to your destination.

Why does the app suggest to take the same way to a via point and back?

Our winding roads algorithm is designed to calculate the best way between two via points. This is sometimes the exact same way, if there are no good alternatives. You can move the marker a little or add another one to prevent driving the same way twice.

My region is too small, how can I unlock additional maps?

If you have a look at the main or at your map menu, you will find the Premium button. By becoming a Premium member you will have full access to all offered maps and functions, including speed camera warnings. In the future, we will add many useful features as well, like live weather data and many more.

Storage options

Is it necessary to have all maps saved on the phone?

No. We recommend you only download the maps you need for your next trips. Imagine you’re heading to Italy for the next two weeks. Just download the Italy map and discover the best tours. Afterwards, you can simply delete the map and keep your phone storage free. You can download and delete your maps as many times as you want.

My internal phone memory is full. Can I save the map data on my SD card?

Yes, you can move all your maps to an external SD-card. Open the “settings” and click on the “save map on SD-card” option. Please do not use your smartphone during the copy process. Afterwards, you can use the app normally. By the way, it is also possible to move the data back to the internal phone memory.

Why is there no option to move maps to my SD-card?

If this option is not shown on your device, it’s because our system doesn’t recognize your SD-card. This can have different reasons, most of the times your SD-card is set as an internal or main storage. As consequence to this, calimoto cannot recognize it as external storage in order to save the map data there. All you need to do is to set your SD-card as an external memory.

But there are also smartphones without the possibility to save maps on their SD-card at all. If that’s the case, we have no influence in it.

The app tells me my maps cannot be saved on my SD-card, even though there is enough space left on it.

calimoto is trying to access your internal storage. Even though you might have moved the data correctly using the app to your SD-card, it’s possible the system cannot access it anymore. It automatically switches to the internal memory then. One of the most common reasons for this is that the app itself has been moved to the SD-card and therefore the access paths have changed. Also, it’s possible that your SD-card has been removed at some point so that the app has switched to the internal memory. We recommend to leave the app with its 70MB always in the internal storage and to move the maps only over the app to the SD-card.

Voice instructions, navigation & tracking

The voice instructions are not working properly or are in a foreign language.

We are not using our own voice module in the calimoto app but the text-to-speech module of Android. Since every smartphone has a different version of Android, it can happen with some devices that you have to manually install the up-to-date language package. You have to go into your phone settings under “language and input” and then select the “text-to-speech options”. Here you can download and activate the up-to-date language package. We recommend the official Google language package in high quality. Now you should be ready to ride.

How does the tracking work?

The tracking runs in the background, whether you are using the calimoto navigation or you have activated the tracking function. After every journey, you can choose if you want to save the traveled route and show it to your friends, or if you want to convert it to drive the same tour again some time. The traveled routes can always be shown on the map, so that you can see the places you have already visited.

My position is not properly shown, has extreme delay or doesn't move at all while navigating/tracking.

In this case, calimoto doesn’t receive the correct position from your phone. This can have various reasons. In general, we recommend you activate the option “high precision” in your GPS settings and check if there are any power saving modes enabled in your Android settings. Also, there are some smartphone manufacturers whose location is turned off when the display is deactivated. In those cases we have no influence because every manufacturer can use its own Android version on its devices.

How can I use a driven, planned or received tour for navigation again?

Just open your menu and click on “tours”. After selecting the desired tour and clicking on the preview, it will be opened in your map. Select “convert” and choose the level of similarity to the original tour (either very similar or corrected by our winding roads algorithm to offer you even a better experience).

I am an Enduro enthusiast. Can I also view the off-road trails and track my route throughout the area?

To view the off-road trails, simply go to “settings” in the main menu and select “Enduro-mode” under the map settings. By doing so, all offroad routes will be shown in brown color. Obviously, you can record your offroad tours using the tracking mode. It will help you keep track of which adventures you and your friends have already driven. Because of legal reasons, it is not possible to offer a navigation on offroad routes.

Community & profiles

How can I export or share the driven tracks with others?

Share your driven and planned tours anytime anywhere. You have the possibility to share them directly with other calimoto users using the app or to send the link to your friends. Have you tried sharing your tour on Facebook? We generate a preview for your tour and show the title and description directly on your profile. Share your experience with others and let them be part of it!

How can I access my acquired map material on my other devices?

You can access your calimoto account from all your Android devices. Your map material is connected to your calimoto profile, which means you can just login on any of your Android devices and enjoy! All of your maps and tours will be available automatically.

I'm changing from Android to iOS or viceversa. Is there anything I should consider?

Because of technical and legal restrictions by the App Store providers (Google and Apple) it’s not possible to transfer calimoto Premium or any kind of purchases between Android and iOS. We are unhappy about this as well but have no influence on this decision. Nevertheless, we will continue offering you the best motorcycle experience.

What happens to my tours when I change my smartphone?

If you registered with a username and password, your tours are all automatically saved on our servers. You therefore only have to login to fully access your favorite tours.

I have a great idea, you should definitely implement it. Whom should I contact?

We ourselves are motorcyclists and want to develop the best motorcycle app with you. Therefore , we depend on your ideas, suggestions and the criticism as well. That is why we are giving you an easy opportunity to send us your feedback. Just open the main menu and select the option “feedback”. Each entry reaches our developers and will be personally checked. This allows us to use your feedback into the further development of the calimoto app.

Map display & tour planning

Why are roads on the map outlined in different red tones?

So that you can immediately recognize the most beautiful and most winding routes at a glance. calimoto analyzes every street and shows you with colors how many winding roads are waiting for you. The darker the red, the higher is the amount of curves.

How can I plan my own tour?

Creating unique trips has never been easier. With calimoto you can plan your tours directly in the map – you choose where you want to go! A long click into the map establishes either a starting point, a destination or a via-point. You can easily edit the set markers by a long click as well, moving or deleting them. If you are searching for a specific address or place, just enter the address in the search bar above, and the corresponding location will be marked on the map. Alternatively, you can click on ‘navigation’ and directly calculate a route on the basis of the exact address you’re looking for. But please note that, until we have solved this issue, an internet connection is necessary for address search.

How can I generate a roundtrip?

You have two easy possibilities: If you want to drive off from your current location, simply click on “round trip”. Now you only need to specify the length of your desired route and we will calculate a nice round trip for you, with the help of our special winding roads algorithm. Sounds easy right? It is! However, you can also select a place directly on the map from where you want to start your round trip. Now specify the approximate distance you want to travel and that’s it. Tip: If you want to adjust the calculated route, you can switch or remove the individual markers at any time.

How can I calculate the fastest way to get to my destination, including freeways as well?

At the moment, every tour you create with calimoto is based on our unique algorithm. This means that the app automatically calculates the best alternative with winding country roads and wonderful views. We’re working on offering you the choice between the fastest way over freeways or taking your time to get to your destination by driving through the best curvy roads.

Why does the app suggest to take the same way to a via point and back?

Our winding roads algorithm is designed to calculate the best way between two via points. This is sometimes the exact same way, if there are no good alternatives. You can move the marker a little or add another one to prevent driving the same way twice.

My region is too small, how can I unlock additional maps?

If you swipe up and then left you will get to your profile where you can find the possibility to become a Premium member. As a Premium member you will have full access to all offered maps and functions, including speed camera warnings. In the future, we will add many useful features as well, like live weather data and many more.

Navigation & Tracking

How does the tracking work?

The tracking runs in the background, whether you are using the calimoto navigation or you have activated the tracking function. After every journey, you can choose if you want to save the traveled route and show it to your friends, or if you want to convert it to drive the same tour again in a second moment. The traveled routes can always be shown on the map in order for you to see the places you have already visited.

How can I use a driven, planned or received tour for navigation again?

Just open your tour menu. After selecting the desired tour and clicking on the preview, it will be opened on your map. Select “convert” and choose the level of similarity to the original tour (either very similar or corrected by our winding roads algorithm to offer you a even better experience).

Community & Profiles

I'm changing from Android to iOS or viceversa. Is there anything I should consider?

Because of technical and legal restrictions by the App Store providers (Google and Apple) it’s not possible to transfer calimoto Premium or any kind of purchases between Android and iOS. We are unhappy about this as well, but have no influence on this decision. Nevertheless, we will continue offering you the best motorcycle experience.

What happens to my tours when I change my smartphone?

If you registered with a username and password, your tours are all automatically saved on our servers. You therefore only have to login in order to fully access your favorite tours.

I have a great idea, you should definitely implement it. Whom should I contact?

We ourselves are motorcyclists and want to develop the best motorcycle app with you. Therefore, we depend on your ideas, suggestions and criticism as well. That is why we are giving you an easy opportunity to send us your feedback. Just open the main menu and select the option “Feedback”. Each entry reaches directly our developers and will be personally checked. This allows us to take your feedbacks into consideration for the further development of the calimoto app.